I liked the fact that it was 800w and only had the two buttons I needed/wanted, a heat regulator and a simple timer. All the cheaper ones with the required buttons only had 700watts. It seems solid and reliable unlike the last one which had a door opening button which sometimes detached itself and ended up at the other end of the kitchen. We were not amused. I have found nothing yet to dislike about this new one and I am certainly not expecting it to break down like the last one.However, may I also say a big thank you to the gentleman who dealt with my complaint regarding the previous microwave. He was courteous, helpful, understanding and most important, he was easy for me to understand as I am quite deaf. I am sorry I cannot remember his name but I was very grateful to him. May also mention I have had no problems with delivery as items arrive when they say they will, all well packed and conforming to what I saw when orderingAs I am now somewhat advanced in years and not able to walk very far I have my groceries delivered from the supermarket and for all else there is AMAZON. It is amazing and none the less amazing to find the number of things I simply cannot do without when I see what is on offer. It would be a dull life without my iPad and Amazon believe you me. THANK YOU! Joan